Property Ultra Care Frequently Asked Questions

Q: How can I order a cleaning service from you?

A: The booking process is fast and simple. You can use our online contact form. Simply, fill in the required information and we will process your order as soon as possible. Know that our customer support services are available 24/7. The consultants are friendly and English speaking. You are also welcome to give us a call – either for a direct reservation or to ask for a free quotation and more detailed information. Give us a call on this phone number 020 3746 3071 at any convenient for you time?

 

Q: How and when do I pay?

A: Our domestic and commercial cleaning company does not require any payments in advance. You pay only for what you get when the service is successfully completed. We do not charge you for the booking process – regardless the booking method you use. Payment methods that we accept are various and flexible. We accept all debit and credit cards. Cash is also ok. The officially announced prices are either hourly based or final. VAT and insurance are included in all official prices on our website.

 

Q: Should I be at home, when the professional cleaners arrive?

A: No, you should not. The same goes for commercial cleaning, too. You are not obliged to remain in your property during the procedure. We organize key delivery. It is all you need to do in advance before the procedure. Don`t worry, your personal belongings and your property are at safe hands. Our professional cleaners and technicians are experienced, vetted and insured. We also include a special insurance to the service price, too. In case of any omission or damage, our reputable cleaning company will cover it at a full value.

 

Q: Can I use your cleaning service on a national holiday?

A: Yes, you can. Our domestic and commercial cleaning company works 365 days per year. We work during weekends and national holidays with no exceptions or extra charging. Make sure you contact our consultants to arrange a visitation by the hard-working cleaners in a most convenient time. Note that we accept same-day and emergency reservations, as well.

 

Q: Can I fully trust your cleaners?

A: Yes, you certainly can. Our professional cleaning company hires only well-educated and diligent cleaners. All cleaners are experienced and finely prepared for the job. They are vetted and insured, which makes all cleaning services fully safe and secured. The cleaners are helpful and friendly, so you can give them your personal requirements, demands or instructions, too. Our precious customers receive a free tip on cleaning from the cleaners, as well.

 

Q: Who can benefit from your services?

A: Our top rated cleaning company provides services for both: domestic and commercial purpose. We can clean in ordinary residential housing properties: small houses, 3-floor or bigger houses, apartments, flats (including on rent). Some of our reliable cleaning services are also suitable for shops, hotels, guest houses, public and private buildings (including restaurants, beauty salons, dentist`s and doctor`s cabinets).

 

Still, Have More Questions?

Dear customers, do not be shy to ask your question if you find no suitable answer or useful information above. Our kind and understanding customer support representatives are available for you 24/7. Get your free consultation right away. Use the online contact form. You can also give us a call at this phone number 020 3746 3071! We will be happy to help you out as soon as possible!